Frequently asked questions for GlobalTalk:

What are your main services?

  • Sell and Support Avaya, Cisco, Samsung, Zeacom & LifeSize products

  • Provide a HELP DESK for all Customer requests

  • Design communications solutions for business

  • Train staff on how to use

  • Manage Telstra for them (new lines, new 13/1800 etc)

  • Cabling

  • Video Conference Hire / Sales

What products do you supply?

  • Avaya Phone systems
  • Samsung phone systems
  • Cisco phone systems/routers
  • Headsets, Conference units, Mobiles, 2nd hand phones
  • Business Video Conference Solutions
  • Zeacom Unified Communications for Business

Who are GT’s Partners?

Samsung, Avaya, Cisco , Zeacom & LIfeSize are our main business partners

Why did you select these companies as Partners?

As we consult and design communications solutions, not one product caters for all the different and unique needs business have. Once we understand your business, its culture, unique needs and growth plans we recommend the communications platform that will best serve your organisation. Keeping in mind the business benefits.

Do you have offices in other cities?

GlobalTalk is based out of Albert Park in Melbourne, however we have partnerships with reputable companies all around Australia, also our technical team is very mobile and are able to travel to most destinations when ever needed.

GlobalTalk also connect with our customers via our online Technical Help Desk, allowing us to complete Remote Support and most software upgrades.

What makes GT different?

  • The fact we focus on the business and not just the technology.
  • We have multiple products.
  • We spend time getting to know the business, its culture and growth plans.
  • And design our solutions in line with this.
  • We focus on Support. After Care!! Techncial Help Desk, Account Management. Professionalism.
  • Avaya’s only EXPERT Accredited Business Partner – Technical & Sales