Meeting growing demand for leading edge telecommunications solutions since 1995.

GlobalTalk is a Melbourne based company established in 1995 to service businesses growing demand for leading edge telecommunications solutions.

Today GlobalTalk has established an enviable reputation for providing end-to-end communication solutions and customer support to a wide range of clients, spanning many different industries all across Australia.

GlobalTalk is one of Australia’s 1st 8×8 (Hosted Cloud) Business partners and the 1st Avaya Business Partner to become SME EXPERT Accredited for installation and support of Avaya Solutions.  This means that GlobalTalk’s technicians are the most highly trained in Australia supporting our customers’ Avaya and 8×8 Solutions.

We have also received accreditation as a Samsung Authorised Business Communications partner. These credentials allow GlobalTalk to offer a wide range of products, expertise and consulting services to meet the growing needs of our customers

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Wide spectrum of clients._image

Wide spectrum of clients.

Located across Australia and beyond, GlobalTalk supports a wide range of clients from most industries including:  freight, real estate, retail, schools, education, commerce and more. These clients range in size from a single site to over 30 sites networked together using simple telecommunications solutions, Cloud Communications/Hosted telephony, to complex unified communications application from VOICE to VIDEO to MOBILITY.  The complete range – our clients trust us to provide the best solutions.

Strengths

  • Telephony
  • Video Conferencing
  • Hybrid Solutions
  • Telecommunications
  • SME Voice Solutions
  • IP Telephony
  • VoIP
  • NBN
  • Data Cabling
  • Managed Service
  • After Sale Service
  • Support
  • Maintenance
  • Voice Network Solutions
  • Avaya
  • IP Office
  • Samsung
  • OfficeServ
  • Service and Training
  • SME Voice Networking
  • Hybrid Solutions
  • Service and Training,
    Support
  • Multi-Tenant Solutions
  • Our Team

    Emma Horwill img

    Emma Horwill

    Account Manager

    Mark Green img

    Mark Green

    Account Manager

    Mark D'Auvergne img

    Mark D'Auvergne

    ICT Solutions Architect

    Lucas McAuliffe img

    Lucas McAuliffe

    ICT Engineer

    Karen Pomeroy img

    Karen Pomeroy

    Service Manager

    Jonar Castro img

    Jonar Castro

    ICT Engineer

    Daniel Hepworth img

    Daniel Hepworth

    Sales Manager

    Stuart Mellings img

    Stuart Mellings

    Managing Director

    Stuart Drummond img

    Stuart Drummond

    Sales Executive

    Natalee Nahoom img

    Natalee Nahoom

    Financial Controller

    Emma Horwill_image

    Emma Horwill

    Account Manager

    Mark Green_image

    Mark Green

    Account Manager

    Mark D'Auvergne_image

    Mark D'Auvergne

    ICT Solutions Architect

    Lucas McAuliffe_image

    Lucas McAuliffe

    ICT Engineer

    Karen Pomeroy_image

    Karen Pomeroy

    Service Manager

    Jonar Castro_image

    Jonar Castro

    ICT Engineer

    Daniel Hepworth_image

    Daniel Hepworth

    Sales Manager

    Stuart Mellings_image

    Stuart Mellings

    Managing Director

    Stuart Drummond_image

    Stuart Drummond

    Sales Executive

    Natalee Nahoom_image

    Natalee Nahoom

    Financial Controller

    Explore Our Services

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    Project Management

    After we design your communications solution, we offer, as part of the Globaltalk methodology, full project management services when undertaking a major change for your business. From project kick-off to completion we’ll ensure your return on investment is maximised by managing all suppliers, engaging your key stakeholders, with the aim to get it right the 1st time, delivering the desired solution and hopefully assisting in providing your business with competitive advantage.

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    Training

    Globaltalk provide training for all users of the new communication systems. Your staff will be trained in the relevant features/systems that will be used by the businesses new communications solution. We aim to assist with implementing the best culture and can assist with policies and procedures.

    Refresher training is available for new staff and Train the trainer can be provided. All user guides and video training modules are accessible to your staff. We aim to ensure your get the most out of your new system

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    Installations

    Globaltalk provide installation services for Avaya, Samsung 8 x 8 Cloud Communications and Purecloud platforms. Our qualified ICT Engineers and Network Architects are product certified and will ensure the new implementation is pre-programmed, network ready, pre-tested and business ready.

    A pre-installation, pre-programming meeting is held to determine all call flows, groups etc and how the system will work. You will sign off once happy and changes can be made at any time thereafter.

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    Cabling / Wireless

    Globaltalk can design and provide a complete system of structured wiring and associated hardware, which will provide a comprehensive telecommunications infrastructure. This infrastructure serves a wide range of uses, such as to provide telephone service or transmit data through a computer network.

    We can also provide guidance with Wireless Networks

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    Telecommunications Systems Relocations

    When relocating your business to a new physical address Globaltalk can project manage the telecommunication for you. We’II relocate your existing system, make sure your new site is network ready, the services are delivered on time (laisse with ISP’s , Telcos) and business continues as normal.

    Speak to your Account Manager for information regarding your relocation needs and we’II detail your needs and plan for these services.

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    Support

    Globaltalk provide a HELP DESK for all technical support and Account Management to look after your communications system post implementation.

    Our Qualified ICT Engineers, who are product certified, can trouble shoot and make changes to your system remotely. On site support is also provided.

    We basically aim to become your own Telecommunications Department. Your Trusted advisor

    Our Location

    3/112A Martin St, Brighton VIC 3186