8x8

A one platform solution that equips your employees with the tools
they need to communicate, collaborate, access data and contact
experts at the speed of business

The world’s first communications cloud

imgThe world’s first communications cloud514

GlobalTalk was one of the first Australian partners of 8×8 and has a lot of experience designing and supporting this solution. 

 

The 8×8 Communications Cloud merges unified communications, team collaboration interoperability, contact centre and real-time analytics into a single open platform that integrates across clouds, applications and devices, eliminating information silos to expose vital, real-time intelligence.

 

8×8 easily and seamlessly connects employees, customers and applications to improve business performance anywhere across the world. Output driven businesses rely on the 8×8 Communications Cloud to reduce complexity and cost, improve individual and team productivity and performance, and enhance the overall customer experience.

 

X Series enhances customer experience and increases collaboration across your organization.

 

Cloud Phone

  • Advanced phone features
  • Unlimited calling in up to 47 countries
  • Secure and reliable

Messaging

  • Share & collaborate across messaging platforms
  • Upload files
  • Store conversation history

Meetings

  • High-definition audio and video
  • Share your screen and record
  • Instant screen sharing

Contact Centre

  • Best-in-class call centre features
  • Industry-leading analytics
  • Easy setup

Mobile

  • Make and take calls on any device
  • Stay connected with texting and chat
  • Join online meetings from anywhere

Product Categories

Comparison

Features X Series X2 X Series X4 X Series X6 X Series X8
Calling Zone

X Series X2

X Series X4

Unlimited Calling within 47 Countries

X Series X6

Unlimited Calling within 47 Countries

X Series X8

Unlimited Calling within 47 Countries

CC Calling Zone 1

X Series X2

X Series X4

X Series X6

4,000 Minutes within 47 Countries

X Series X8

4,000 Minutes within 47 Countries

Auto Attendant

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Phone Number & Extension

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

HD Voice, Secure Voice

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Team Messaging: Presense Detection

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Voicemail

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Sameroom Cross-Platform Team Messaging

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Call Recording

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Unlimited Internet Faxing

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Single Sign On & Okta Integration

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

HD Video Conferencing with screen sharing

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

G Suite, Salesforce, Zendesk, & NetSuite Integration

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Voicemail Transcription

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Barge, Monitor, Whisper

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Analytics Essentials

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Switchboard Pro

X Series X2

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Supervisor Analytics & Service Quality Analytics

X Series X2

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Interactive Voice Response (IVR)

X Series X2

X Series X4

X Series X6

Yes

X Series X8

Yes

Skills-Based Inbound Voice

X Series X2

X Series X4

X Series X6

Yes

X Series X8

Yes

Graphical Call flows, Post Call Survey

X Series X2

X Series X4

X Series X6

Yes

X Series X8

Yes

Native CRM, Knowledgebase

X Series X2

X Series X4

X Series X6

Yes

X Series X8

Yes

Queued & Web Callback

X Series X2

X Series X4

X Series X6

Yes

X Series X8

Yes

Expert Connect

X Series X2

X Series X4

X Series X6

Yes

X Series X8

Yes

Inbound Chat, Email, Social Channels

X Series X2

X Series X4

X Series X6

X Series X8

Yes

Co-browse

X Series X2

X Series X4

X Series X6

X Series X8

Yes

Outbound Preview Dialer

X Series X2

X Series X4

X Series X6

X Series X8

Yes

Quality Management & Speech Analytics

X Series X2

X Series X4

X Series X6

Optional

X Series X8

Yes

Enterprise Grade Security (GDPR, HIPAA, ISO 27001, Etc.)

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Public Sector Ready – RM1045 and G-Cloud Supplier

X Series X2

Yes

X Series X4

Yes

X Series X6

Yes

X Series X8

Yes

Testimonials

“When it was time for us to upgrade our telephone systems, GlobalTalk showed me their Cloud Solution. What I saw was a Competitive Advantage.”

HFH Group
Con Kafetzis
GM of Operations at HFH Auto Group
HFH Group

Interested?
Let’s get in touch.

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