important :
If you have to close your office, and staff work from home, we have a solution that we can deploy in 48 hours
important :
If you have to close your office, and staff work from home, we have a solution that we can deploy in 48 hours
The way you communicate should be able to fit the way you work. With everything you need always to hand on any device, in any location, Avaya Cloud Office lets you simplify the way your business communicates. Call, chat, meet, and collaborate no matter where your employees might be. Stay on task and on schedule with file sharing, task management, and virtual team rooms. Bring together 100+ business integrations, like Google Drive and Salesforce, to customize a true cloud unified communications experience. Avaya Cloud Office is expanding across the world—talk to us now to see how it gives your employees and customers the features and options you need, all in one app.
One solution for all your communications needs: No onsite PBX hardware to install or maintain—you use it, we manage it for you. Connect your office, remote, and mobile workers to a single system. Never miss a call. And, collaborate from anywhere on any device.
| Features | ESSENTIALS | STANDARD | PREMIUM | ULTIMATE |
|---|---|---|---|---|
ESSENTIALS
|
STANDARDEverything in Essentials PLUS
|
PREMIUMEverything in Standard PLUS
|
ULTIMATEEverything in Premium PLUS 2000 included outbound calling minutes per user 10000 Inbound minutes for 1800/1300 numbers Device status reports Device status alerts Unlimited storage |
|
Business phone toll-free numbers |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Included 1800/1300 inbound minutes |
ESSENTIALS100 |
STANDARD1000 |
PREMIUM2500 |
ULTIMATE10000 |
Included outbound calling minutes per user |
ESSENTIALS250 |
STANDARD1000 |
PREMIUM1500 |
ULTIMATE2500 |
Visual voicemaiL |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Team messaging |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Document sharing |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Call management and phone system administration |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Call Recording |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Mobile apps for iOS® and Android™ |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
High-definition (HD) voice |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Call log reports |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Phone rental options: desk and conference phones |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
24×7 support |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Internet fax |
ESSENTIALS
|
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Voicemail-to-email |
ESSENTIALS
|
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Unlimited audio conferencing |
ESSENTIALS |
STANDARDup to 100 participants |
PREMIUMup to 200 participants |
ULTIMATEup to 200 participants |
High-definition (HD) video |
ESSENTIALS |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Quality of Service Reports |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Skills-Based Inbound Voice |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Popular integrations including 365, G Suite, Slack and more |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Multi-level auto attendant |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Implementation and Training |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Call recording |
ESSENTIALS |
STANDARDon demand |
PREMIUMautomatic |
ULTIMATEautomatic |
Voicemail-to-text |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Single Sign-on |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Multi-site admin and management |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Up to 8 digits extensions with site code |
ESSENTIALS |
STANDARD |
PREMIUMOptional |
ULTIMATEYes |
Hot Desking |
ESSENTIALS
|
STANDARD
|
PREMIUMYes |
ULTIMATEYes |
Advanced call handling including Whisper, Barge and more |
ESSENTIALS
|
STANDARD
|
PREMIUMYes |
ULTIMATEYes |
Real-time Analytics |
ESSENTIALS
|
STANDARD
|
PREMIUMYes |
ULTIMATEYes |
Popular CRM integrations with Salesforce, Zendesk and more |
ESSENTIALS
|
STANDARD
|
PREMIUMYes |
ULTIMATEYes |
Device Status Reports |
ESSENTIALS
|
STANDARD
|
PREMIUM
|
ULTIMATEYes |
Device Status Alerts |
ESSENTIALS
|
STANDARD
|
PREMIUM
|
ULTIMATEYes |
Unlimited Storage |
ESSENTIALS
|
STANDARD
|
PREMIUM
|
ULTIMATEYes |
Developer Platform and Custom Integrations |
ESSENTIALS
|
STANDARD
|
PREMIUMYes |
ULTIMATEYes |
This is our first day of being back in full swing for the New Year and I just wanted to thank you guys so much for the wonderful service we receive from you. Luke was great and helped with our Xmas closure and every time I have a request, you guys get onto it so quickly and professionally. No wonder I have been dealing with the company for well over 20 years across many different businesses
“When it was time for us to upgrade our telephone systems, GlobalTalk showed me their Cloud Solution. What I saw was a Competitive Advantage.”
