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If you have to close your office, and staff work from home, we have a solution that we can deploy in 48 hours

RingCentral

RingCentral.  Phone, Zoom, Collaboration, Messaging, and Call Centre. Everything your business needs to work from home and stay connected.

We are Accredited RingCentral Business Partners

imgWe are Accredited RingCentral Business Partners521

RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral’s cloud pbx unifies voice, video conferencing, team messaging and collaboration, online fax and meetings, and integrated contact centre solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customise business workflows with APls for voice, messaging, meetings, and fax.

All the features you need and more

Everything you need to run your business in one robust and reliable cloud communications solution.

Cloud Phone

• Calling and mobility

Our calling features have been designed to give you a flexible, mobile, and powerful cloud phone system. Choose from a variety of available phone numbers, install our apps on your desktop computer, smartphone, or tablet, and improve communications with call forwarding, Call Flip, and more.

• Administration

Provision, manage, and gain insights anywhere with advanced administrative and analytics tools. Initiate instant employee moves, adds, and changes, even when you’re on the go. Simplify multi-site and number management and get a visual view of your IVR for easier editing.

• International

RingCentral offers extensive coverage with full service in 42 countries and inbound virtual numbers in 119 countries. Eliminate the cost and complexity of managing multiple disparate phone systems and benefit from simplified number management and international device shipping.

 

Meetings

Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Meetings™

 

Messaging and Collaboration

Work better together with team messaging, file sharing, tasks, and more.

 

Security

Stay connected during outages and network attacks with a system fortified by seven layers of security.

 

Analytics

Gain in-depth insights in real time with our advanced call management system and analytics. Customise your own dashboards with 30+ pre-built KPIs and pull in-depth QoS reports for a complete view of system-wide quality and instant troubleshooting.

 

Contact Center

Start conversations with customers across multiple touchpoints via voice, SMS, social, or email. RingCentral Contact Center provides true outbound omnichannel and inbound routing, allowing agents to connect with customers using their preferred communication method.

With RingCentral Office, you plug IP desk phones into your internet connection and install the RingCentral mobile app on your employee’s smartphones. It’s that simple. We do all the hard work behind the scenes to deliver the most reliable, best-in-class cloud communications and collaboration solution to your enterprise

Product Categories

Comparison

Features:
Features ESSENTIALS STANDARD PREMIUM ULTIMATE

ESSENTIALS

  • Up to 20 users only
  • Business phone or toll-free numbers
  • Unlimited calls within the US/CA*
  • Unlimited business SMS
  • Voicemail-to-text
  • Team messaging
  • Document sharing

STANDARD

Everything in Essentials PLUS

  • No limit on number of users
  • Business phone numbers in over 100 countries
  • Unlimited internet fax
  • Unlimited audio conferencing
  • Video meetings with up to 100 participants
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Popular integrations including
    Office 365, G Suite, Slack,
    and more
  • 24/7 support

PREMIUM

Everything in Standard PLUS

  • Automatic call recording
  • Single Sign-on
  • Multi-site admin and management
  • Up to 8-digit extensions with site codes
  • Hot desking
  • Advanced call handling including whisper, barge, and more
  • Video meetings with up to 200 participants
  • Real-time analytics
  • Popular CRM integrations with Salesforce, Zendesk, and more
  • Industry-specific integrations with Canvas, Smarsh, and more
  • Developer platform and custom integrations

ULTIMATE

Everything in Premium PLUS

  • Device status reports
  • Device status alerts
  • Unlimited storage**
Inbound calling minutes

ESSENTIALS

Yes

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Included 1800/1300 inbound minutes

ESSENTIALS

100

STANDARD

1000

PREMIUM

2500

ULTIMATE

10000

Included outbound calling minutes per user

ESSENTIALS

250

STANDARD

1000

PREMIUM

1500

ULTIMATE

2000

Implementation & Training

ESSENTIALS

Yes

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Support and new system implementation

ESSENTIALS

09:00–18:00, Mon–Fri

STANDARD

09:00–18:00, Mon–Fri

PREMIUM

24/7

ULTIMATE

24/7

Mobile and desktop apps for iOS® and Android™

ESSENTIALS

Yes

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Audio conference bridge/user licence

ESSENTIALS

 

STANDARD

Unlimited

PREMIUM

Unlimited

ULTIMATE

Unlimited

Unlimited video meetings with screen sharing on desktop and mobile

ESSENTIALS

 

STANDARD

4

PREMIUM

100

ULTIMATE

200

Glip® team collaboration: file sharing, instant messaging, chat rooms, etc.

ESSENTIALS

Yes

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

High-definition (HD) voice

ESSENTIALS

Yes

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

IVR

ESSENTIALS

 

STANDARD

Multi Level

PREMIUM

Multi Level

ULTIMATE

Multi Level

Integrations with Microsoft®, Google, Box, and Dropbox™

ESSENTIALS

Yes

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Call recording

ESSENTIALS

On Demand

STANDARD

On Demand

PREMIUM

Automatic

ULTIMATE

Automatic

Single Sign-on

ESSENTIALS

 

STANDARD

 

PREMIUM

Yes

ULTIMATE

Yes

Voicemail-to-email

ESSENTIALS

 

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Internet fax

ESSENTIALS

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Call logs

ESSENTIALS

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Analytics and reporting

ESSENTIALS

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Roles and permissions

ESSENTIALS

STANDARD

Yes

PREMIUM

Yes

ULTIMATE

Yes

Integrations with Salesforce.com®, Zendesk®, and Desk.com™

ESSENTIALS

STANDARD

PREMIUM

Yes

ULTIMATE

Yes

Call monitoring

ESSENTIALS

STANDARD

PREMIUM

Yes

ULTIMATE

Yes

Developer platform

ESSENTIALS

STANDARD

PREMIUM

Yes

ULTIMATE

Yes

 

Testimonials

“When it was time for us to upgrade our telephone systems, GlobalTalk showed me their Cloud Solution. What I saw was a Competitive Advantage.”

HFH Group
Con Kafetzis
GM of Operations at HFH Auto Group
HFH Group

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