important :
If you have to close your office, and staff work from home, we have a solution that we can deploy in 48 hours
important :
If you have to close your office, and staff work from home, we have a solution that we can deploy in 48 hours
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral’s cloud pbx unifies voice, video conferencing, team messaging and collaboration, online fax and meetings, and integrated contact centre solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customise business workflows with APls for voice, messaging, meetings, and fax.
Cloud Phone
Our calling features have been designed to give you a flexible, mobile, and powerful cloud phone system. Choose from a variety of available phone numbers, install our apps on your desktop computer, smartphone, or tablet, and improve communications with call forwarding, Call Flip, and more.
Provision, manage, and gain insights anywhere with advanced administrative and analytics tools. Initiate instant employee moves, adds, and changes, even when you’re on the go. Simplify multi-site and number management and get a visual view of your IVR for easier editing.
RingCentral offers extensive coverage with full service in 42 countries and inbound virtual numbers in 119 countries. Eliminate the cost and complexity of managing multiple disparate phone systems and benefit from simplified number management and international device shipping.
Meetings
Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Meetings™
Messaging and Collaboration
Work better together with team messaging, file sharing, tasks, and more.
Security
Stay connected during outages and network attacks with a system fortified by seven layers of security.
Analytics
Gain in-depth insights in real time with our advanced call management system and analytics. Customise your own dashboards with 30+ pre-built KPIs and pull in-depth QoS reports for a complete view of system-wide quality and instant troubleshooting.
Contact Center
Start conversations with customers across multiple touchpoints via voice, SMS, social, or email. RingCentral Contact Center provides true outbound omnichannel and inbound routing, allowing agents to connect with customers using their preferred communication method.
With RingCentral Office, you plug IP desk phones into your internet connection and install the RingCentral mobile app on your employee’s smartphones. It’s that simple. We do all the hard work behind the scenes to deliver the most reliable, best-in-class cloud communications and collaboration solution to your enterprise
| Features | ESSENTIALS | STANDARD | PREMIUM | ULTIMATE |
|---|---|---|---|---|
ESSENTIALS
|
STANDARDEverything in Essentials PLUS
|
PREMIUMEverything in Standard PLUS
|
ULTIMATEEverything in Premium PLUS
|
|
Inbound calling minutes |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Included 1800/1300 inbound minutes |
ESSENTIALS100 |
STANDARD1000 |
PREMIUM2500 |
ULTIMATE10000 |
Included outbound calling minutes per user |
ESSENTIALS250 |
STANDARD1000 |
PREMIUM1500 |
ULTIMATE2000 |
Implementation & Training |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Support and new system implementation |
ESSENTIALS09:00–18:00, Mon–Fri |
STANDARD09:00–18:00, Mon–Fri |
PREMIUM24/7 |
ULTIMATE24/7 |
Mobile and desktop apps for iOS® and Android™ |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Audio conference bridge/user licence |
ESSENTIALS
|
STANDARDUnlimited |
PREMIUMUnlimited |
ULTIMATEUnlimited |
Unlimited video meetings with screen sharing on desktop and mobile |
ESSENTIALS
|
STANDARD4 |
PREMIUM100 |
ULTIMATE200 |
Glip® team collaboration: file sharing, instant messaging, chat rooms, etc. |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
High-definition (HD) voice |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
IVR |
ESSENTIALS
|
STANDARDMulti Level |
PREMIUMMulti Level |
ULTIMATEMulti Level |
Integrations with Microsoft®, Google, Box, and Dropbox™ |
ESSENTIALSYes |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Call recording |
ESSENTIALSOn Demand |
STANDARDOn Demand |
PREMIUMAutomatic |
ULTIMATEAutomatic |
Single Sign-on |
ESSENTIALS
|
STANDARD
|
PREMIUMYes |
ULTIMATEYes |
Voicemail-to-email |
ESSENTIALS
|
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Internet fax |
ESSENTIALS |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Call logs |
ESSENTIALS |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Analytics and reporting |
ESSENTIALS |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Roles and permissions |
ESSENTIALS |
STANDARDYes |
PREMIUMYes |
ULTIMATEYes |
Integrations with Salesforce.com®, Zendesk®, and Desk.com™ |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Call monitoring |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
Developer platform |
ESSENTIALS |
STANDARD |
PREMIUMYes |
ULTIMATEYes |
This is our first day of being back in full swing for the New Year and I just wanted to thank you guys so much for the wonderful service we receive from you. Luke was great and helped with our Xmas closure and every time I have a request, you guys get onto it so quickly and professionally. No wonder I have been dealing with the company for well over 20 years across many different businesses
“When it was time for us to upgrade our telephone systems, GlobalTalk showed me their Cloud Solution. What I saw was a Competitive Advantage.”
