If yes, then for Business Continuity, you should have a Service Level Agreement with GlobalTalk. Complete Support for your business. GlobalTalk provides Service Level Agreements for all 8×8, Ring Central, Samsung and Avaya Communications Systems.
In your day to day business, communications with customers and suppliers, and your own in-house
communications are often mission-critical. Globaltalk’s service philosophy is to provide products and services that enhance your business, and deliver to you a competitive edge.
We will keep you updated with the ever-changing world of business and technology by providing you with the latest information and feature-enhancements that will add value to your business.
We will act as the one-stop shop for all communications-related issues, including services like Telstra Fixed Line Services, Mobiles, Broadband/DSL and VPN’s.
Our Agreement also includes extended product and labour warranties, and the option to exclude or include handsets, training and software upgrades. This will reduce your costs, while providing coverage only for your specific requirements.
We recommend a full service package, However, we recognise that needs and requirements differ from one business to another. So, we have itemized the package allowing you to select the options that are best suited to your business requirements.
Globaltalk will liaise with Telstra, other Service Providers and any Contracted Personnel required via our Account Managers and Help Desk, to ensure effective and efficient communication for your staff.
SILVER PLAN (includes bronze plan)
GOLD PLAN (includes Silver and Bronze plans)