If you have to close your office, and staff work from home, we have a solution that we can deploy in 48 hours
We take the time to get to know your business and advise on the alternative ways where technology and process changes can be used to provide enhancements, solve current issues and provide a competitive advantage for your business. We’ve chosen the best of breed products in 8×8 cloud communications, RingCentral, Avaya Cloud Office, and Avaya as the platform options to achieve the desired result.
Our Support Staff are ICT accredited professionals. They can support your unified communications system / business phone system from anywhere and also visit your site if required. Our staff has telecommunications experience with IT educations and business nous.
Following a thorough requirements analysis of your business we will recommend a system which best suits your needs. Based on your design requirements, the system will be configured and prepared for installation so that it is ready to be utilised immediately, reducing the amount of down time.
GlobalTalk’s Help Desk is offered to all of our clients to look after all of your communication enquiries on a day-to-day basis. If our customer requires technical assistance, a job will be logged with our help desk and then assigned to the large team of highly qualified in-house technical experts to assist further. Our technicians can perform most tasks remotely, however, in case of an emergency, a technician can be on site day or night.
As part of the solution, we design, install, configure, manage and maintain local area networks and VPNs. Troubleshoots PC and network problems. Network Analyst to maintain optimal network design topologies and configurations. This is critical in the overall performance of your telecommunications operations.
An experienced Account Manager is appointed for each of our clients as a single point of contact and to ensure you are kept up-to-date with any new developments.
Communications Solutions are ever changing and new applications are being developed to help improve the way you do business. GlobalTalk’s Account Management team is responsible for managing any issues or projects for their clients, as well as providing information keeping you up to date with the latest technology that could have a direct impact on your business. Our consultation continues far beyond the conclusion of your installation and provides expert recommendations that will continue to enhance your business.
This case study shows how 8x8 Cloud communications and GlobalTalk rescued a customer's business during COVID-19, allowing all staff to work remotely and business to continue to function efficiently.
READ MOREThis case study shows how 8x8 Cloud communications and GlobalTalk rescued a customer's business.
READ MOREOur team of talented professionals are dedicated to looking after our customer’s telecommunications needs.
We are experienced, educated, motivated and dedicated experts who strive for continual improvement. We’re incredibly proud of the people who make GlobalTalk what it is.